| General | DoktorWare |
| Longevity of software publishing company | 1996 |
| Type of company (private or public) | Private |
| Territory where the company does business | International |
| Where support services are provided from | Company |
| Initial telephone training / installation / support | Included |
| Optional Seminar Training or On-Site Training Available |  |
| Updates included with support | |
| Product Versions included with support | |
| State-of-the-Art operating system incorporating Microsoft Developers Network Tools | |
| Global (System Wide) Features | DoktorWare |
| Security | |
| System wide security to address Privacy & Security compliance for HIPAA | |
| Administrator control of user access to use modules | |
| Each user has their own unique password | |
| Change users without logging out of system | |
| Audit File to track the date, time, what area of the system, and what function each user performed (HIPAA Privacy & Security requirements) | |
| Master Files | |
| System wide access is available to Patient Master File and Provider Master File information | |
| Reminder Master File Create reminders for Appointments, based on preset parameters |
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| Search for reminders selectively by patient, provider, date range, reminder type or various combinations of those criteria | |
| Annotations and Tab differentiations | |
| Ability to highlight or post to records without making changes to original documents | |
| Access records by tab differentiation | |
| Appointment Scheduling Features | DoktorWare |
Registration |
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| Work station in registration area | |
| Client has ability via web to complete registration process | |
| Template driven data entry | |
| Receptionist can print out upon client arrival | |
| Stylus Pad for client signature confirmation | |
| Automated patient medical record folder created | |
| Patient ID and Bar code labels created | |
| Patient Fingerprint scan and reference assigned to Patient ID | |
| Existing Client Appointment | |
| Appointment request can be made by web or through phone calls | |
| Patient activates fingerprint scan at sign-in | |
| System cross-references to databases confirming insurance and demographic information | |
| Provides summary reports on patient activity | |
| Search for next available appointment | |
| Easily move from day to day, month to month, or year to year | |
| Automatically blocks appropriate time if scheduling by specific procedure | |
| System can alert you when scheduling a patient who already has an appointment scheduled or who is in collections | |
| Add patients to Patient List Table for printing encounter forms | |
| Tag, track and report moved, deleted or missed appointments. | |
| System updates appointment and scheduling system | |
| Annotates appointment calendar and tracks patient time in clinic | |
Reminders |
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| System per appointment calls clients, until client reached | |
| Patient enters ID or SSN to hear appointment message and can confirm or cancel at this point. | |
| Administrator has ability to remotely access system via web to have system call all clients with appointments to inform of clinic closure | |
| Tracking report for moved, deleted or missed appointments | |
| Electronic Medical Records System Features | DoktorWare |
| System accesses patient medical record per Patient ID or per Name | |
| System has password protected access to Medical record | |
Consent Forms |
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| Consent Form Menu Driven access | |
| Consent Form password protected | |
| Automatic entry of Patient information into forms | |
| Stylus signature capable for patient signing of consent forms | |
| Patient Chart | |
| Print or view previous Progress Notes and Physical Exam Notes, individually or in a batch | |
| Print or view Test Tracking Results (as charts ) | |
| Add a new progress note, order lab and diagnostic tests | |
| Write prescriptions and/or review prescription history | |
| Search and satisfy reminders | |
| Import documents, images, graphics, audio, and video from other programs | |
| Patient Past Medical and Social History | |
| Patient supplementary record tracks allergies, immunizations, illnesses, surgeries, family history and social history | |
| Medication list maintained and updated through Prescription writing | |
| Progress Note & Tracking Encounters | |
| Generate Progress Note Encounter Forms selectively or by appointments | |
| Select Brief, Comprehensive or Custom (from Macro/Template table) | |
| Generate Tracking Encounter Forms selectively or by appointment date | |
| Progress Note & Tracking Reports | |
| Instant access to patient charts, even from a remote location | |
| Review reports on screen | |
| Send reports to referring physicians, for insurance or workers comp claims, or to include with lab orders | |
| Review tracking reports on screen as text or print them | |
| Prescription Writing | |
| Table to store most common prescriptions prescribed by practice | |
| Review patient's medication list | |
| Prescribe the appropriate new medication or refill | |
| Print or Fax the script | |
| Prescription history file tracks dates medications are prescribed | |
Laboratory Test Ordering |
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| System indexes common lab requests | |
| Automatic Patient information completion on lab requests | |
| System interfaces with clinic specific labs | |
| Audit trail of requests, results, cancellations, exceptions, and outside normal range values | |
| System automatically enters lab results and prints reports | |
| Dictation/ Transcription Process | |
| Multiple system options available for dictating by the physicians (via portable digital voice recorders, microphone, telephone, PDA, etc) | |
| Dictated voice file will be encrypted, compressed and sent to the transcription pool | |
| Completed transcribed document sent back for review | |
| Physician file, reviews transcribed edits and signs off the document | |
| Transcribed document automatically placed and accessible in patient Medical record | |
| System tracks all transcribed files | |
| Transcribed document can be printed at preset location | |
| Physician can access transcribed files remotely | |
| All dictation/ transcription process and software HIPPA compliant | |
| Medical Management System Features | DoktorWare |
| Message Transfer and Routing | |
| Ability to send messages to coworkers desktop | |
| Present messages, routing, etc. | |
| Delivery by print, fax, and e-mail | |
| Present templates for lab requests, surgery schedules, procedures | |
| Time sensitive stamp and preset criteria | |
Daily Billing Entry |
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| Charges Automatic Co-pay/co-insurance Calculation |
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| Defaulting fields to ensure claim completion and accuracy | |
| Optional Bar-code entry is fast and accurate using a light pen | |
| Handles walk-in patients efficiently | |
| Place of Service and facility revenue tracking | |
| Option to automatically adjust allowable | |
Payments / Adjustments |
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| Line item, open item or balance forward posting options | |
| Remittance (Auto posting) of Medicare | |
| Batch posting by carrier or provider | |
| User defined payment | |
| Automatic generation of secondary claims | |
| Selective options for transferring balance to patient responsible or secondary carrier | |
| Credit balance search | |
| Re-pend a bill that is no longer pending insurance | |
| Daily Processing Provides audit trail of work performed throughout the day |
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| Daily Report sub-totals by provider, payment type and A/R totals | |
| Insurance Processing | |
| Supports and maintains all Federal / State claims submission requirements (including ANSI Transaction & Code Set requirements of HIPAA) | |
| e-claims filing to selected carrier without re-keying | |
| Selective insurance claims processing | |
| Selective re-generation of claims individually or in a group | |
| Status report of outstanding claims to process | |
| Statement Processing | |
| Print on Statement forms, plain paper bills or mailers | |
| Flexible cycle billing with several batching options | |
| Open item detail, previous balance and / or complete history statements | |
| Payments & adjustments print following the charge they apply to making statements easier for patients to read and understand | |
| Print statements on accounts that have no payments since selected date | |
| Statement tracking report for a selected date | |
| Accounts Receivable | |
| Separation of total account balance between patient and insurance balances | |
| Patient/Guarantor Ledger | |
| Report for no payments received in a selected number of days | |
| Report of all Re-pended bills | |
| Encounter Forms | |
| Print individually by selected patient, from Patient List Table, or in a batch by appointment date | |
| Patient information including balances and co-pay print on top of form | |
| Bar code format available for easy scanning | |
| Practice | |
| Pre-programmed and maintained reports - most with user defined date ranges for flexible reporting | |
| Diagnosis analysis reports, history summary & detail | |
| Provider productivity reports, detail & summary | |
| Procedure analysis reports, history summary & detail | |
| Transaction detail and summary reports | |
| Monthly patient summary analysis | |
| Patient Inquiry | |
| Import patient information organized on one screen Demographics, insurance and family financial information | |
| Medical records detail with claims status and history tracking | |
| Next appointment date | |
| Regeneration of insurance claims | |
| Statement tracking | |
| Printing lab forms & labels | |
| Set and search for reminders | |
| Patient / guarantor and family relations list | |
| Patient Invoice | |
| Printout of patient demographics and medical history for referral | |
| Word Processing Interface/Report Writer | |
| Extensive selection / query screen Search for Patient/Guarantor Name, ID or SSN, transaction type, Insurance, referral information, gender, surgery schedules, allergies, etc. | |
| Easy patient recall by diagnosis, procedures, last visit date, lab visits, surgeries, diagnostic tests, etc. | |
| Retrieval by drop down box index entry | |
| Patient labels and personal recall message cards | |
| File Maintenance | |
| Diagnosis (ICD)
Master User definable coding fields & descriptions for easy search |
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| Procedure (CPT) Master User definable coding fields & customizable descriptions for easy search |
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| Extensive multiple fee structures by Insurance and/or Provider Class | |
| Automatic Adjustments/Allowable calculations | |
| Defaulting Revenue Code, Type of Service and Place of Service tracking | |
| Group/Nested Procedures | |
| Patient Master | |
| Multiple carriers per patient | |
| Extensive Patient profile setup for daily charge defaults | |
| Finance charges option at patient level | |
| User established billing cycles | |
| Co-Pay and Authorization Tracking | |
| Scanning old patient records Update patient list and files |
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| Convert Word, Excel into image system format for storage | |
| Reserved Operations Extended backup and restore features |
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| Optional automatic transfer to remote site for disaster recovery with web remote access | |
| Handheld Pocket PC Module Features | DoktorWare |
| Download your appointments Handheld Pocket PC | |
| Automatic schedule synchronization &150 Laptop or PDA | |
| Dictate and access transcribed files | |
| Prescribe medications | |
| Personnel management | DoktorWare |
| Add, edit and delete employees | |
| Sanction leave request | |
| Generate leave request | |
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